We are Pets is the trading name of and is owned and operated by We are Pets Pty Ltd. We are an Australian owned and operated company.

We are committed to respecting and safeguarding the privacy of customers and visitors to our website.

Visitors to our website: We are Pets does not collect personal information of any kind from visitors to our website. ‘Personal Information’ means an individual’s identifiable data such as name, age, email address, mailing address, telephone number, gender, and other such data.

No Data Combination: Since we do not collect personal information, we also do not combine traffic information with personal information.

No Data Aggregation: We are Pets does not collect individual profile information for visitors across multiple sites, nor does it use any other source to aggregate individual information across multiple sites.

Anonymity: We are Pets uses traffic analysis software to log IP addresses of web visitors exclusively for anonymous statistical purposes.

Anonymous Cookie Usage: We are Pets uses cookies only for anonymous traffic analysis. The cookie information does not include personal information. In addition, We are Pets does not link cookies to personal information.

Limited Cookie Usage: We are Pets uses cookies to track information such as whether this is a first-time or a repeat visit. The cookies never include personal information. We do not collect such information and visitors that we track cannot provide us with personal information.

Links to other sites: We provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website.

Use of Personal Information: We are Pets collects personal information (for example name, address, email address) when you purchase products.  Use of Personal Information is only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Policy or at the time of collection.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Collecting information on registered customers: If you opt to register as a customer, as part of registering with us, we collect personal information about you in order for you to take full advantage of our services. Registration may include an option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.

Confidentiality: All the information we compile from your purchase order is considered confidential.

Credit card: If you provide us with your credit card information, the information is encrypted and stored by a third-party credit card vault which is a Level 1 Service Provider. This is the highest level of PCI DSS compliance. You can read more about this at: https://spreedly.com/pci

We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we review and update our security measures in light of current technologies.

Treatment of Personal Information: We are Pets will not divulge, offer or sell your personal information to any third party person or organisation.

Access to Personal Information: We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, please contact us to have the information corrected.

For more information about privacy issues and protecting your privacy visit the Office of the Australian Information Commissioner www.oaic.gov.au